PRIVACY AND SECURITY POLICY

This Privacy and Security Policy ("Policy") explains how your personal information collected through the website and services operated by DGN Teknoloji Inc. ("DGN Teknoloji", "we", "us") is collected, used, protected, and shared. By using this website, you agree to the practices described in this Policy.

1. Information Collected

1.1. Information You Provide Directly:

• When filling out the contact form: Name, surname, email address, phone number, subject, and message content
• In service requests: Company name, tax number, billing information
• In domain name queries and registration: Relevant personal and corporate information

1.2. Automatically Collected Information:

• IP address, browser type and version, operating system
• Pages visited, visit duration, links clicked
• Referrer URLs (which site you came from)
• Data collected through cookies and similar technologies

2. Purpose of Use of Your Information

We use the information we collect for the following purposes:

• To process and respond to your service requests
• To provide customer service and technical support
• To perform billing and payment transactions
• To fulfill our legal obligations
• To analyze and improve website usage
• Security and fraud prevention
• Information retention in accordance with legal requirements

3. Sharing of Your Information

Your personal information is not shared with third parties except in the following cases:

• Service Providers: Trusted third-party service providers we work with to provide our services (hosting, email services, payment processors)
• Legal Obligations: In case of a legal requirement, court order, or request from government agencies
• Security: To prevent security breaches, fraud, or illegal activities
• Business Transfers: In case of company merger, transfer, or bankruptcy

Important: DGN Teknoloji does not sell or rent your personal information to third parties for commercial purposes.

4. Data Security

We take the following measures to ensure the security of your personal information:

• Use of SSL/TLS encryption technologies
• Storage in secure data centers
• Access control and authorization mechanisms
• Regular security audits and updates
• ISO 27001 Information Security Management System certification

However, no data transmission over the internet is 100% secure. Therefore, while we do our best to protect your information, we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve user experience and analyze site performance. Cookies are small text files stored in your browser. You can control or disable cookies from your browser settings, but this may cause some features of the site to not work properly.

6. Data Retention Period

Your personal information is retained during the service provision period and within the framework of our legal retention obligations. After the service relationship ends, your information is securely stored until legal retention periods expire and then securely deleted.

7. Your Rights (GDPR/KVKK)

Under the Personal Data Protection Law No. 6698 (KVKK), you have the following rights:

• To learn whether your personal data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether it is used in accordance with its purpose
• To know the third parties to whom your data has been transferred domestically or abroad
• To request correction if it has been processed incompletely or incorrectly
• To request deletion or destruction within the framework of conditions stipulated in the law
• To request notification of correction, deletion, destruction operations to third parties to whom personal data has been transferred
• To object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems
• To request compensation for damages in case of damage due to unlawful processing of personal data

To exercise your rights, you can send an email to bilgi@dgn.net.tr or contact us through our contact information below.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child, we will immediately delete that information.

9. Policy Changes

This Privacy and Security Policy may be updated from time to time. Significant changes will be published on our website and notified by email if necessary. The current version of the Policy is always available on our website.

10. Contact

For questions, concerns about our privacy and security policy or to exercise your rights you can reach us through the contact information below.

DGN Teknoloji Inc.
Address: Demirtaş Cumhuriyet Mah. 1240 Sok. No: 3 Osmangazi/Bursa/TURKEY
Phone: +90 (224) 322 21 20
Email: bilgi@dgn.net.tr
KEP: dgn@hs02.kep.tr